First Line Safety respects your privacy and collects only the information reasonably necessary to respond to inquiries, manage training, process registrations, and provide its services.

Information We Collect

Depending on how you use the website or register for training, we may collect:

Name
Email address
Telephone number
Employer, organization, school, or apartment community
Billing and registration details
Course selections and scheduling information
Information submitted through inquiry, registration, or contact forms
Information required to issue an applicable certification card
Basic technical information, such as browser type, device type, pages visited, and general location

How We Use Information

We may use your information to:

Respond to inquiries
Recommend appropriate training
Schedule and manage courses or events
Process registrations and payments
Communicate course instructions, reminders, changes, and follow-up information
Issue applicable certification cards
Maintain business and training records
Improve our services and website experience
Meet legal, regulatory, or recordkeeping obligations

How Information Is Shared

First Line Safety does not sell personal information. Information may be shared with service providers when necessary to operate the business or deliver training, including booking, payment, email, website-hosting, analytics, and certification platforms. These providers handle information according to their own terms and privacy practices.

Information may also be disclosed when required by law, to protect legal rights or safety, or with your consent.

Payments and Security

Payments are processed through third-party payment platforms. First Line Safety does not directly store complete credit-card or banking information.

Reasonable safeguards are used to protect the information under our control, but no website or electronic transmission can be guaranteed completely secure.

Cookies and Analytics

The website and its service providers may use essential cookies and basic analytics tools to operate the site and understand how visitors use it. First Line Safety does not use personal information for targeted advertising or sell browsing information.

Your browser may allow you to limit or disable cookies, although doing so may affect some website functions.

Data Retention

Information is retained only as long as reasonably necessary to provide services, maintain required training and business records, resolve disputes, and comply with legal obligations.

Your Choices

You may request access to, correction of, or deletion of personal information held by First Line Safety, subject to any legal or recordkeeping requirements.

You may also opt out of nonessential promotional emails at any time. Course-related and transactional communications may still be sent when necessary.

Policy Updates

This Privacy Policy may be updated as the website, services, or legal requirements change. Updates become effective when posted on this page.

Contact

For questions about these terms, this Privacy Policy, or your personal information, contact:

First Line Safety
info@firstlinesafety.org
firstlinesafety.org

Last updated: 08/08/2026